Useful Contacts

Waltham Forest Council


Redbridge Council


Universal Credit – You can contact Universal Credit as follows:

Through your online account or by calling the Universal Credit helpline
Telephone: 0800 328 5644
Textphone: 0800 328 1344
NGT text relay – if you cannot hear or speak on the phone: 18001 then 0800 328 5644
Welsh language: 0800 328 1744
Monday to Friday, 8am to 6pm

https://www.gov.uk/how-to-claim-universal-credit

Useful numbers

  • Waltham Forest Housing – 020 8496 4197
  • Waltham Forest Council (Parking, Planning and Building control, Rubbish and Recycling, Education, Social Care, Council Tax, Regeneration, Housing Benefit and Growth) – 020 8496 3000
  • Redbridge Council – 020 8554 5000
  • Redbridge Housing – 020 8708 5690
  • Crime Stoppers 0800 555 111
  • UK Visas & Immigration – 0300 123 2253
  • Citizen Advice Bureau- 0300 330 1175
  • Shelter – 0808 800 4444
  • Police – Emergency – 999 Non-Emergency-101
  • Healthwatch – 020 8078 9990
  • Debt Advice (Stepchange) – 0800 138 1111
  • Law Society (Find a solicitor service) – 020 7320 5650
  • If you require legal advice, please call the CLA to establish if you are entitled to Legal Aid – 0345 345 4345
  • HMRC 0800 015 9559
  • School Closures 0800 046 8687